Get in Touch With Us
Whether you have a question about one of our reviews, noticed something that needs correcting, or want to share feedback on your experience with a casino site we cover, this page explains the best way to reach us and what happens next.
How to Contact Us
Email is the most direct route to our team. Every message is read by a real person, and we aim to reply within two working days. Giving us a clear subject line and a brief description of your query helps us route your message to the right person faster.
Write to us at [email protected]
What You Can Write to Us About
There is no single type of message we prefer. The following covers the most common reasons readers get in touch:
- Content questions — If anything on our site is unclear, or you want more context on how we assess real money online casinos, just ask. We are happy to explain our approach in plain terms.
- Factual corrections — Casino offers, terms and regulations change often. If you spot something that looks outdated or inaccurate, please tell us. We take accuracy seriously and review flagged content promptly.
- Missing casinos or comparisons — If there is a licensed US-facing casino you think we should be looking at, let us know. We only review regulated operators, but we are always interested in expanding our coverage where it genuinely helps readers.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please mention it in your message. We will point you towards appropriate support resources, including the National Council on Problem Gambling (NCPG), which can be reached on the confidential helpline 1-800-522-4700, and the National Problem Gambling Helpline at ncpgambling.org.
- Editorial and partnership enquiries — If you represent an organisation and want to discuss how we might work together, introduce yourself and outline what you have in mind. Our editorial positions are independent of commercial relationships, and that will not change.
- Technical issues — If a page is broken, a link is dead, or something is not loading correctly, we want to fix it. A note about the device and browser you were using helps us trace the problem faster.
What Happens After You Send a Message
Your email goes directly to our editorial team — not an automated inbox filter. We read every message and respond with a personal reply. Our standard turnaround is two working days, though during busier periods it may take a little longer. We will always follow up.
We do not share your contact details with third parties, and we will only use them to respond to your enquiry.
A Note on Our Editorial Independence
aweekofkindness.com is a comparison and review site covering online casinos available to US players. Our rankings reflect our own research and editorial assessment — commission arrangements with operators do not determine where a casino appears in our lists. If you have concerns about how we handle commercial relationships, or about the fairness of a review, please raise them directly. We take those questions seriously.
For context on the casinos we cover and how payouts, bonuses and licensing work in this market, the rest of the site covers those topics in detail. If you are looking for guidance on self-exclusion programmes or responsible gambling tools, US players can also contact the NCPG or visit their state's gaming control board website for jurisdiction-specific resources.
Responsible Gambling Resources
We are committed to promoting safe, informed gambling. If gambling has stopped being enjoyable, or is affecting your finances, relationships or wellbeing, support is available:
- National Council on Problem Gambling (NCPG): 1-800-522-4700 (24/7 confidential helpline) — ncpgambling.org
- Gamblers Anonymous: peer support groups across the US — gamblersanonymous.org
- State gaming control boards: most regulated states offer voluntary self-exclusion programmes that prevent you from accessing licensed online casino platforms.
You do not need to be in crisis to reach out. These services support anyone who wants to think more carefully about their gambling habits.
Thank You for Reading
Reader feedback genuinely shapes the work we do here. If something we have published has helped you — or if it has fallen short — we want to hear about it. We look forward to your message.